This Privacy Policy describes how Dimplez (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you use our website, mobile application, and related services (together, the “Services”).
If you only use our marketing website (for example, our early access or contact form), we may collect limited information as described in that form (such as your email address and related technical data). When you use our full product experience, we may collect the broader categories listed below.
For the purposes of the EU and UK General Data Protection Regulation (“GDPR”) and similar laws, the data controller is:
ELMENTS SA
Seestrasse 93
c/o Megalink GmbH McLaw
CH-6052 Hergiswil
Switzerland
Privacy requests: contact@dimplez.app (please include “Privacy” in the subject line).
Depending on how you use the Services, we may collect:
Where GDPR applies, we rely on the following legal bases:
| Purpose | Legal basis |
|---|---|
| Providing the Services, creating and managing your account, delivering features you request | Performance of a contract; steps prior to entering a contract |
| Processing purchases and subscriptions, entitlement management | Performance of a contract |
| Security, fraud prevention, abuse detection, maintaining service integrity | Legitimate interests (and, where required, compliance with legal obligations) |
| Improving and analyzing the Services, product analytics in aggregate or pseudonymous form where possible | Legitimate interests; where required, consent |
| Optional marketing communications or non-essential cookies or similar technologies, where we use them | Consent (where required by law) |
| Compliance with law, responding to lawful requests from authorities | Legal obligation |
We use service providers that process personal information on our instructions (“processors”). They must protect your data and may only use it for the purposes we specify. Key processors include:
We may use additional subprocessors (for example, hosting, email delivery, or analytics). We will update this policy when we add material new categories of recipients.
App stores (such as Apple App Store or Google Play) also process data according to their own policies when you download our app or make purchases through them.
We and our processors may process personal information in Switzerland, the European Economic Area, the United Kingdom, the United States, and other countries. Where we transfer personal information from the EEA, UK, or Switzerland to countries that have not been recognized as providing an adequate level of data protection, we implement appropriate safeguards where required by law (for example, standard contractual clauses approved by the European Commission or UK authorities, or other lawful transfer mechanisms).
We keep personal information only as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law.
After retention periods end, we delete or anonymize personal information where feasible.
Depending on where you live, you may have the right to:
To exercise these rights, contact us at contact@dimplez.app. We may need to verify your identity before responding. You will not usually have to pay a fee; if a request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse the request as permitted by law.
If you are a California resident, the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”) may apply. This section supplements the rest of this policy.
Categories of personal information collected (in the preceding 12 months, depending on your use of the Services) may include: identifiers (such as name, email, device identifiers); commercial information (such as subscription or purchase records); internet or other electronic network activity (such as usage or log data); and inferences drawn from the above (such as preferences).
Business and commercial purposes include: providing the Services; processing payments and subscriptions; security and fraud prevention; customer support; and improving our products.
Sale or sharing of personal information: We do not sell your personal information for monetary consideration. We do not “sell” or “share” personal information as those terms are defined under the CCPA/CPRA in the ordinary operation of the Services as described here. If our practices change, we will update this policy and provide any required notice or opt-out mechanism.
Your California rights may include, subject to exceptions:
How to submit a request: (1) Email contact@dimplez.app with “California Privacy Rights” in the subject line; or (2) mail a written request to ELMENTS SA, Seestrasse 93, c/o Megalink GmbH McLaw, CH-6052 Hergiswil, Switzerland. We will verify your request in accordance with applicable law. You may designate an authorized agent to make a request on your behalf where permitted; we may require proof of authorization.
California’s “Shine the Light” law (Civil Code section 1798.83) allows California residents to request certain information about disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes as defined by that law.
Our Services are not directed at children under 13, and we do not knowingly collect personal information from children under 13 in a manner covered by the U.S. Children’s Online Privacy Protection Act (“COPPA”). If you are a parent or guardian and believe we have collected information from a child under 13 in violation of this policy, please contact us at contact@dimplez.app and we will take steps to delete such information where required by law.
Because we may collect age-related information for our Services, you must meet the minimum age required by our Terms of Service and by the rules of your app store (often 16 or higher in some regions). If you do not meet that age, do not use the Services or provide personal information to us.
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, loss, or alteration. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the “Last updated” date. If changes are material, we will provide additional notice as required by law (for example, by email or in-app notice).
For any privacy-related questions or requests: contact@dimplez.app